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Evidence Guide: CHCMED004 - Prepare for mediation

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCMED004 - Prepare for mediation

What evidence can you provide to prove your understanding of each of the following citeria?

Confirm the mediation with participants.

  1. Review existing information to assess and confirm the suitability of the dispute for mediation.
  2. Provide accurate and relevant information about the mediation processes available.
  3. Identify specific needs for co-mediators and others to be involved in the process.
  4. Clarify and confirm roles of co-mediators and others involved in the process.
  5. Verify that all participants to the mediation understand the sequential steps of the process.
  6. Provide clear and accurate information on roles, responsibilities and limitations of individuals and organisations involved.
  7. Outline the boundaries of confidentiality and privacy to participants.
Review existing information to assess and confirm the suitability of the dispute for mediation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide accurate and relevant information about the mediation processes available.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify specific needs for co-mediators and others to be involved in the process.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clarify and confirm roles of co-mediators and others involved in the process.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Verify that all participants to the mediation understand the sequential steps of the process.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide clear and accurate information on roles, responsibilities and limitations of individuals and organisations involved.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Outline the boundaries of confidentiality and privacy to participants.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gather and analyse information about the dispute.

  1. Identify required information to mediate the dispute.
  2. Assist and encourage participants to identify and exchange relevant information.
  3. Identify gaps in information and communicate with participants and others involved.
  4. Provide information to assist participants seek professional support to gain information required.
  5. Analyse issues and risks presented prior to the mediation to assess most suitable case management options.
  6. Clarify the need to seek advice on legal, ethical and factual complexities of the matter.
Identify required information to mediate the dispute.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist and encourage participants to identify and exchange relevant information.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify gaps in information and communicate with participants and others involved.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information to assist participants seek professional support to gain information required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse issues and risks presented prior to the mediation to assess most suitable case management options.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clarify the need to seek advice on legal, ethical and factual complexities of the matter.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess readiness and commitment to participate.

  1. Clarify expectations of participants and assess willingness to commit to process of negotiation and mediation.
  2. Assess power differentials between participants based on dispute information and own observations.
  3. Assess cultural perspectives that may affect the mediation process.
  4. Use security and safety guidelines according to legislative requirements and organisational policies and procedures.
  5. Review the intake process, compare with own assessment and respond to situations requiring referral to other internal and external services.
Clarify expectations of participants and assess willingness to commit to process of negotiation and mediation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess power differentials between participants based on dispute information and own observations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess cultural perspectives that may affect the mediation process.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use security and safety guidelines according to legislative requirements and organisational policies and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review the intake process, compare with own assessment and respond to situations requiring referral to other internal and external services.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare venue and resources for mediation.

  1. Prepare venue according to participant needs.
  2. Identify and respond to language to accommodate specific needs of the participants.
  3. Engage the services of others according to organisation guidelines.
  4. Organise equipment, tools and any other resources required to support mediation process.
Prepare venue according to participant needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and respond to language to accommodate specific needs of the participants.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Engage the services of others according to organisation guidelines.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organise equipment, tools and any other resources required to support mediation process.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge